"Paul from Baystate Fire Apparatus introduced himself to us in the summer of 2025, and we have been using his services ever since. Paul is a firefighter first, so he understands how our vehicles are used and how apparatus downtime affects operations. He has exceptional technical knowledge and explains issues in clear, easy to understand terms for those who are less mechanically inclined. He consistently goes the extra mile to keep us informed with timely updates on progress and diagnostics. The quality of his work is top notch, and we would be happy to recommend Paul and Baystate Fire Apparatus to any department seeking dependable mechanical support."
Lt. Andrew Perry
Harvard, Ma Fire Dept.
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